Which example is easiest to start with?
Support triage and order intake are often good first projects: high volume, clear categories and results that are easy to check.
AI Automation · Examples
AI Automation Examples From Real Business Processes
Each example shows what starts the process, what the AI does, how results are checked and where a person stays involved.
Invoice processing
Trigger: an invoice arrives by email. AI step: extraction of supplier, amounts and order number. Validation: match against the purchase order and supplier master data. Human control: deviations above a tolerance are reviewed by accounts payable.
Support ticket triage
Trigger: a new ticket. AI step: classification by topic, urgency and language, plus a summary. Validation: routing rules per category. Human control: agents can reclassify, and the corrections improve the test set.
CRM updates after meetings
Trigger: a recorded or transcribed meeting. AI step: summary, next steps and suggested field updates. Validation: required fields and allowed values. Human control: the account owner confirms before changes are saved.
Order intake from emails
Trigger: a customer email with an order. AI step: extraction of items, quantities and delivery dates. Validation: product codes and stock in the ERP. Human control: unclear or unusual orders are queued for the sales office.
Contract review support
Trigger: an incoming contract. AI step: identification of key clauses and deviations from your standard terms. Validation: checklist per contract type. Human control: legal assessment always remains with a lawyer.
Internal knowledge assistant
Trigger: an employee question. AI step: answer based on approved internal documents with source links. Validation: answers without a source are not shown as facts. Human control: owners review frequently asked questions and outdated documents.
Management reporting
Trigger: month end. AI step: narrative summary of key figures and notable changes. Validation: every number is taken from the reporting system, not generated. Human control: controlling approves the text.
Recruiting administration
Trigger: an application. AI step: completeness check and scheduling proposals. Validation: required documents. Human control: all assessments of candidates are made by people.
Frequently asked questions
Can these examples run without human review?
Some steps can, once quality is proven on real data. Decisions with financial, legal or personal impact should keep a human checkpoint.